Privacy Policy

Our Privacy Policy describes how we collect, use, and protect your personal information when you interact with our digital channels. We value your privacy and are committed to ensuring that your data is handled with care and respect.

SECTION 1 - WHAT WILL WE DO WITH THIS INFORMATION?

When you carry out a transaction with our store, as part of the purchase and sale process, we collect the personal information you give us such as: name, email, and address.

When you access our website, we also automatically receive your computer's internet protocol, IP address, in order to obtain information that helps us learn about your browser and operating system.

Email marketing will only be carried out if you allow it. In these emails, you may receive news about our store, new products, and other updates.

Personal Data We Collect with our apps:

We automatically collect statistical information that may include personal data when you use our products. The data we collect depends on the context of your interactions with us and the choices you make, including your privacy settings, permissions granted, and the products and features you use. We process personal data in a manner that is compatible with the initial purpose of the data collection.

When you use our products, you provide us with data that may include the following:

  • Name and contact data. Your first and last name, email address, postal address, phone number, and other similar contact data.
  • Credentials. Passwords, password hints, and similar security information used for authentication and account access.
  • Demographic data. Data about you such as your age, gender, country, and preferred language.
  • Subscription and licensing data. Information about your subscriptions, licenses, and other entitlements to our products.
  • Interactions. Data about your use of our products. In some cases, this is data you provide in order to use the products. In other cases, such as error reports, this is data we generate. Other examples of interactions data include:
  • Device and usage data: Data about your device and the product and features you use, including information about your hardware and software, how our products perform, as well as your settings. For example, device, connectivity, and configuration data; error reports and performance data; troubleshooting and Help Data.
  • Location data: Data about your device's location, which can be either precise or imprecise. For example, we collect location data using Global Navigation Satellite System (GNSS) (e.g., GPS) and data about nearby cell towers and wi-fi hotspots. Location can also be inferred from a device's IP address or data in your account profile that indicates where it is located with less precision, such as at a city or postal code level.
  • Feedback and ratings: Information you provide to us and the content of messages you send to us, such as feedback, survey data, and product reviews you write.
  • Database information: If you receive technical support for a Nomid product, you may also provide us with database information that contains personal data of third parties such as your employees or clients. We have no control over what you provide to us, nor what steps you have taken to ensure that the data is reliable for its intended use, non-infringing, accurate, complete, and current. If you provide any personal information about any third parties to us, you must have an appropriate legal basis for processing as required by applicable law. You must also provide instructions on how to use that information.
  • Data We Process on Behalf of our Customers: The use of information collected through our Services shall be limited to the purpose of providing the service for which the customer has engaged Nomid. Nomid collects information under the direction of its Customers, and has no direct relationship with the individuals whose personal data it processes. If you are a user of one of our Customers and would no longer like to be contacted by one of our Customers that use our service, please contact the Customer that you interact with directly. We may transfer personal data to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Customers.
    An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to Nomid's Customer (the data controller).
  • Mobile Apps: When using an app on a mobile device, we may automatically collect information about the device running the app, such as the type of device, the version of the operating system, the device identifier ("UDID") and mobile network information. We may also record information such as how often the app is used, the events that occur within the app, aggregated usage, performance data, any exceptions that occur within the app, and the source from which the app was downloaded.
  • Metadata and other information: We may collect metadata and other information to analyze and benchmark your use of our products. We may use that information to generate reports, analyze product usage, administer and improve the products, both for your individual use and our user base as a whole. We may also use the information to improve or create new products and to make recommendations to you and our customers about how to better use our products and services.

SECTION 2 - CONSENT

How do you get my consent?

When you provide personal information like name, phone, and address to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase. After these actions are taken, we understand that you agree with the collection of data to be used by our company.

If we ask for your personal information for a secondary reason, like marketing, we will directly ask for your consent or provide you with the opportunity to say no.

And if you want to withdraw your consent, how do you proceed?

If after you provide us with your data, you change your mind, you can withdraw your consent for us to contact you, for the ongoing collection, use, or disclosure of your information, at any time, by contacting us at contato@nomid.tech.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be used by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in different jurisdictions than you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party app or website, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 7 - ADDITIONAL INFORMATION

Controller Identification: Nomid Tech. Contact for the data protection officer (DPO): dpo@nomid.tech.

Purposes of Processing: In addition to the purposes mentioned earlier, your data may be used for consumer behavior analysis, content personalization, and other purposes related to the improvement of our services.

Legal Basis: In addition to consent, the processing of your data may be based on compliance with legal obligations, contract execution, legitimate interest, among other legal bases provided by the LGPD.

Data Subject Rights: You have the right to access, rectify, delete, oppose the processing, and request the portability of your personal data. To exercise these rights, please contact us at support@nomid.tech.

Retention Period: Your data will be stored for the time necessary to fulfill the purposes for which they were collected, respecting applicable legal deadlines.

Use of Cookies: We use cookies to improve your experience on our website. You can manage your cookie preferences in your browser settings.

Contact Channel: For questions and requests related to personal data protection, please contact us at support@nomid.tech.