Guide: First 3 steps

Table of Contents

Important: Perform onboarding with an authorized institutional account and validate each stage before continuing. Bindings created with the wrong account or company may require administrative intervention to correct.

Goal of this guide

This guide explains, with the highest practical detail, how to execute the first 3 steps of Nomid MDM:

  • Connect Google Workspace / managed Google environment
  • Create the first policy
  • Perform the first device enrollment

It also describes the part where the operator temporarily leaves Nomid and interacts with Google screens, which is exactly the part that tends to generate the most doubt.

To understand the portal screens used in this flow, also see Login, menu, and help, Integrations, Policies, and Devices.

Use this article as an entry route. When you reach policy creation, follow the full procedure in New policy; when you reach equipment registration, follow New device.

Flow overview

On Nomid’s home screen, the quick-start process appears as a sequence of three actions:

  1. Connect Google Workspace
  2. Create your first policy
  3. Enroll your first device

Nomid onboarding screen showing the first three initial steps

The flow logic is:

  • first you connect the Google environment that will support Android Enterprise / Managed Google Play;
  • then you create the policy that will define how the device will be managed;
  • finally you use that ready structure to put the first device under management.

If step 1 is not completed correctly, the rest is usually limited or unfeasible, because the Android management ecosystem depends on this link to the Google environment.

Prerequisites before starting

Before clicking the first button, validate these points:

1) Nomid access

You must log in to the Nomid portal with a user who has permission to:

  • configure integrations
  • create policies
  • perform device enrollment

If the user has a restricted profile, they may be able to view the initial area, but not necessarily complete the connection or save policies.

2) Correct Google account

You need to have a Google account available that will be used for the Android Enterprise / managed Google link.

In practice, this means the person executing the process must have:

  • access to the correct Google account for the organization, or
  • authorization to use the account that will be linked to the company

3) Responsibility defined in advance

It is important to decide beforehand:

  • which Google account will be linked to the environment
  • who will be responsible for that account
  • whether the account will be institutional and controlled by the company

This prevents linking a wrong personal account, which usually becomes an operational problem later.

4) Browser and session

Ideally:

  • use an updated browser
  • avoid multiple Google accounts open in the same browser
  • if more than one account is logged in, carefully confirm which account Google is selecting

This is one of the most common errors during onboarding.


Step 1 — Connect Google Workspace

What this step does

On the initial screen, the first block is Connect Google Workspace and the text says that it:

  • takes about 30 seconds
  • configures Managed Google Play for app distribution
  • does not give Nomid access to the user’s personal data

In practical terms, this step is for:

  • enabling the Google basis required for Android Enterprise
  • allowing management of corporate apps
  • enabling distribution and approval of apps via Managed Google Play
  • associating the Nomid company with the managed Google environment

Detailed step-by-step inside Nomid

  1. Access the company home screen

    Log in to the correct Nomid company and locate the onboarding screen. You should see the first 3 steps listed. The first is Connect Google Workspace.

  2. Click the connection button

    On the screen there is a main button related to Google Workspace connection. Click it.

    button to connect Google Workspace in Nomid

    When you click, the system typically starts a redirect to Google authentication/authorization.

  3. Wait for the redirect

    The browser will open a Google screen. Depending on your environment, this may happen:

    • in the same tab
    • in a popup
    • in a new tab

    If popup blocking is enabled, allow the opening. If a pre-authenticated Google account causes trouble, use an incognito window.

Step 1.1 — What happens on the Google screens

Google screen — account selection

Google account selection screen showing multiple available accounts

When you enter the Google flow, the first screen is usually account selection.

What the operator should do

  • check which account is displayed
  • confirm it is the correct organizational account
  • avoid choosing a personal account by mistake
  • click the correct account

Important precautions

If multiple accounts are logged in, Google may automatically suggest an account that is not the intended one.

The operator should carefully check:

  • account domain
  • displayed name
  • whether this account should represent the company in the Android Enterprise link

Google screen — login, if required

If the account is not authenticated, Google will ask for:

  • email
  • password
  • possibly two-step verification

What the operator should do

  • enter the correct account email
  • click Next
  • enter the password
  • complete MFA if prompted

Attention

If authentication fails or the account lacks proper permissions, the flow may stop before final authorization.

After login, a screen typically appears asking authorization for Nomid to link with the necessary Google services for Android management.

This screen may vary depending on whether the account is personal or business. Below, we detail the two main scenarios.

Case of using a personal account

Google authorization screen for personal account showing permissions requested by Nomid

What the operator will see

Generally, this screen shows:

  • the integration name
  • the personal account being used
  • buttons like Allow / Continue / Accept

What the operator should do

  • read the account name shown at the top
  • confirm it is the correct Nomid company
  • click to continue and authorize

What this authorization means

It does not mean Nomid will read emails, files, or private content. The initial Nomid screen already makes clear that Managed Google Play setup is done without access to users’ personal data.

In practice, the authorization establishes the administrative link needed for Android Enterprise.

Case of using a business account

Google authorization screen for business account showing permissions requested by Nomid

What the operator will see

Generally, this screen shows:

  • the integration name
  • the business account being used
  • buttons like Allow / Continue / Accept
  • possibly indications of administrative or organizational permissions

What the operator should do

  • read the account name shown at the top
  • confirm it is the correct Nomid company
  • verify that the account has adequate permissions for the business environment
  • click to continue and authorize

What this authorization means

Similar to the personal case, but focused on organizational permissions. It does not mean access to personal data, but rather corporate management via Android Enterprise.

Google screen — creation/association of managed environment

Depending on the account’s prior state, Google may show additional screens to:

  • confirm creation of a managed environment
  • associate the organization
  • accept Android Enterprise / Managed Google Play terms
  • confirm company or administrator name

What the operator should do

  • follow the confirmation flow
  • review the displayed organization name
  • proceed until Google indicates completion

Possible variations

This section can vary depending on:

  • whether the account already had a prior link
  • whether the company is configured for the first time
  • whether the domain was previously used with another EMM
  • whether Google requires extra confirmation

Return to Nomid

After authorizing in Google, the browser should return to Nomid automatically.

What should happen in Nomid

On return, the system typically marks the first step as completed or updates the onboarding state.

In practice, you should visually confirm that:

  • the connection finished
  • the previous button no longer asks for a connection
  • the flow progressed to the policy creation step

If the return does not happen automatically, refresh carefully or go back to the Nomid tab.

How to validate step 1 succeeded

Consider step 1 complete only if there are objective signs in Nomid, such as:

  • visual indication of completed step
  • no longer seeing the connect Google Workspace warning
  • apps/policies area associated with Android Enterprise is available
  • ability to proceed normally to the next step

Common failure causes include:

  • wrong Google account
  • confusing Google session with multiple logins
  • popup/redirect blocked
  • insufficient Nomid permission
  • attempting to link something already associated with another environment

Step 2 — Create your first policy

What this step does

After connecting with Google, the next step is Create your first policy.

The policy is the set of rules that defines how the device behaves under management. It usually includes:

  • required apps
  • restrictions
  • security behavior
  • device usage mode
  • corporate settings

Without a policy, enrollment can exist in some scenarios, but it lacks consistent management.

Goal of the first policy

Since this is the first practical step, the correct guidance is to create a simple, functional, and safe policy to validate onboarding without overcomplicating things.

The first policy should be designed to:

  • prove the flow is working
  • serve as a test baseline
  • avoid excessive restrictions at the start
  • allow confirmation that the device receives commands correctly

Detailed step-by-step to create the first policy

  1. Access the policy area

    In Nomid, click Create your first policy or open New policy from the Provisioning menu.

    Nomid policies menu with the Create new policy option

  2. Start creation

    Click New Policy to create a policy from scratch. This action opens the creation wizard described in New policy.

  3. Set a clear name

    Use a simple operational name, for example:

    • Initial Policy
    • Android Test Policy
    • Nomid Base Policy

    Avoid vague names like “test 1,” because that becomes confusing later.

    If the editor includes a description field, use it to explain the profile’s purpose.

  4. Define the policy objective

    Before filling any field, be clear about the first profile’s purpose. Example:

    • validate enrollment
    • apply a required app
    • test basic management
    • prepare a base for kiosk or future production
  5. Configure the minimum required settings

    For the first policy, focus on the basics:

    • policy identification
    • device default behavior
    • essential apps, if applicable
    • truly necessary initial restrictions

    If presented with a device management mode, keep the first profile in Android Enterprise / Device Owner or Work Profile mode.

  6. Review fields carefully

    When filling out the policy, verify:

    • the name is correct
    • there is no excessive blocking
    • there is no configuration that prevents the test
    • defined apps exist and are allowed

    Avoid enabling advanced rules or complex network settings in the first test.

  7. Save the policy

    After reviewing, click save.

  8. Confirm it was created

    Validate the policy appears in the list and is available for device enrollment.

What to watch for when creating the first policy

The classic mistake is trying to build the “final” policy right away.

That hurts because:

  • it increases the chance of an error
  • it makes it harder to find the problematic part
  • it may block basic device functions before validating onboarding

The best path is:

  • create a lean initial policy
  • test it on the first device
  • then evolve to stricter profiles

Policy validation checklist

Before moving to enrollment, confirm:

  • policy was saved without error
  • it appears in the policy list
  • it can be assigned to a device
  • there is no absurd restriction that prevents initial setup

Step 3 — Enroll your first device

What this step does

The third action shown on the screen is Enroll your first device.

Here you take the full structure prepared in the previous steps and place a real device under Nomid management.

This phase proves that:

  • the Google link works
  • the policy is valid
  • the device enters the managed environment correctly

What enrollment means in practice

Enrollment is the process of bringing the device into MDM management.

In simple terms, this is when the device:

  • identifies itself as a managed device
  • gets linked to the company
  • starts downloading/applying the policy
  • begins obeying rules defined in Nomid

Device preparation before enrollment

Before starting, confirm the device:

  1. Device state

    Ideally the device is:

    • new, or
    • factory reset, or
    • in a state compatible with the chosen enrollment method

    For Zero-touch or KME, the device should be factory fresh or reset.

  2. Connectivity

    Ensure internet access via:

    • working Wi-Fi, or
    • working mobile network

    Without connectivity, enrollment can fail or remain incomplete.

  3. Battery

    Ensure sufficient battery or keep it plugged in.

  4. Enrollment method defined

    Before starting, know which method will be used. Example:

    • QR code
    • token
    • zero-touch
    • KME
    • afw#setup
    • other supported method in your operational flow

    Some methods, like Zero-touch and KME, use the Nomid token/QR to start enrollment automatically.

    To prepare these methods, follow the Zero-touch or Knox Mobile Enrollment guide.

Detailed step-by-step for first enrollment

  1. In Nomid, open the enrollment step

    Click Enroll your first device or open New device to launch the registration wizard.

  2. Choose the enrollment method

    Nomid should display the available ways to register the device.

    If the method is Zero-touch or KME, it may be more automatic: the device can be directed to the Nomid enrollment flow as soon as it powers on and connects to the internet.

  3. Select the policy to apply

    Assign the device to the policy you just created.

    This is important: the first device should receive a simple, stable, validated policy.

  4. Generate enrollment data

    Depending on the method, Nomid may generate:

    • QR code
    • code/token
    • link
    • specific provisioning instruction

    Nomid enrollment QR code or token generation screen

    In KME/Zero-touch scenarios, the code/token is used inside the provisioning profile and can associate the device automatically.

  5. Go to the device

    On the physical device, start the setup or provisioning process according to the chosen method.

  6. Enter/scan the data

    Execute the corresponding procedure:

    • scan the QR code
    • type the code
    • use the enrollment identifier
    • follow the Android Enterprise flow

    For afw#setup, type this code when Android asks for the setup method.

  7. Wait for provisioning

    The device will:

    • validate connectivity
    • communicate with Google services
    • download necessary components
    • register the management
    • apply the policy
  8. Confirm in Nomid

    After enrollment, the device should appear in the portal with status reflecting the completed registration.

What happens on Google/Android screens during enrollment

Typical device flow

  • Android welcome screen

    The operator powers on the device or starts the setup after reset.

  • Network connection

    Android requests internet to continue.

  • Entrance into management flow

    Depending on the chosen method, the device enters the Android Enterprise flow.

  • Google validations

    The system may:

    • validate the provisioning method
    • check flow integrity
    • download management components
    • prepare the device profile
  • Administration registration

    After this, the device recognizes it will be corporately managed.

  • Policy application

    At the end of the Google/Android portion, the device communicates with Nomid and begins receiving the policy.

How to validate the 3 steps completed successfully

At the end of the process, you should be able to confirm:

  1. Google connection completed

    Expected signs:

    • step 1 marked complete
    • Android Enterprise environment active
    • Nomid flow released for use
  2. First policy created

    Expected signs:

    • policy saved
    • policy visible in the system
    • policy available for assignment
  3. First device enrolled

    Expected signs:

    • device registered in the company
    • policy associated
    • consistent status in the portal
    • beginning of rule application

Common errors that usually occur

Error 1 — Connecting with the wrong Google account

This usually happens when multiple accounts are open in the browser.

How to avoid

  • use an incognito window if needed
  • sign out unnecessary accounts
  • check the email before authorizing

Error 2 — Thinking step 1 is finished just because you returned from Google

Returning to Nomid is not enough. You need to verify that the system actually marked the integration as complete.

How to avoid

  • confirm the step’s visual status
  • validate that policy creation and enrollment advance normally

Error 3 — Creating too complex a policy on the first test

This delays initial validation.

How to avoid

  • start with a simple policy
  • test first
  • harden later

Error 4 — Doing enrollment without a ready policy

This creates a badly validated onboarding.

How to avoid

  • complete step 2 before step 3
  • explicitly assign the correct policy

Error 5 — Network problems on the device

Many enrollment failures are only poor connectivity.

How to avoid

  • test Wi-Fi first
  • ensure stable internet
  • avoid captive portal networks or strange blocks

Operator short version

Step 1 — Connect Google Workspace

  • log in to Nomid
  • click Connect Google Workspace
  • select the correct Google account
  • authenticate
  • authorize the link
  • return to Nomid and confirm completion

Step 2 — Create the first policy

  • open the policy area
  • create a new policy
  • give a clear name
  • configure the basics
  • save
  • confirm the policy is available

Step 3 — Perform first enrollment

  • open the enrollment step
  • choose the method
  • assign the created policy
  • generate QR/code/instruction
  • execute setup on the device
  • complete provisioning
  • confirm in the portal that the device enrolled correctly

See also

Documentation

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